DOES MY INFANT BABY NEED A TICKET?
Yes, children of all ages must have a ticket for Fraze events. For reserved seat shows, children under the age of 5 may not sit in Plaza or Orchestra seating and are welcome to sit in the Lawn or Terrace sections. Strollers are not allowed in Fraze Pavilion for any ticketed event.
DOES THE FRAZE PAVILION OFFER SEASON TICKETS?
At the current time, we do not offer a season ticket package. We do offer tickets for summer concerts through our Fraze Fan Club Program.
WHERE ARE THE FRAZE PAVILION TICKET OFFICES LOCATED?
There are two locations to purchase tickets. Fraze FanFare store is located inside Town & Country Shopping Center (East hallway next to Figlios restaurant). The Fraze Pavilion Ticket Office is conveniently located on Lincoln Park Boulevard West, adjacent to Ernie’s Concessions on the west side of the building.
Fraze FanFare Store
Located inside Town & Country Shopping Center
(East hallway, next to Figlios restaurant)
Stroop Road and Far Hills Avenue
424 E. Stroop Road
Kettering, Ohio 45429
Monday-Saturday: 10 am – 8 pm
Sunday: Noon – 5 pm
Fraze Pavilion Ticket Office
Located in Lincoln Park
695 Lincoln Park Boulevard
Kettering, Ohio 45429
Open on show days only from 3:00 pm through intermission.
WHAT IF IT RAINS?
All concerts are held rain or shine. Umbrellas are not permitted and must be checked at our item check service. Patrons are encouraged to wear rain apparel and ponchos are available for purchase for $2. Guests who hold lawn or terrace tickets are advised to bring a blanket. Fraze Pavilion reserves the right to interrupt or delay any performance. Should we need to evacuate the facility for severe weather, updates will be posted to our social media sites. Refunds will only be given if the concert is cancelled in full and we can not reschedule the performance.
For the safety of our guests, artists and staff, please note in the event of threatening weather (lightning, hail, high winds or very hard rain) we will evacuate the facility. We thank you for your cooperation and understanding during any evacuation.
HOW DO I GET TO FRAZE PAVILION?
South: From Cincinnati
East: From Columbus
West: From Indianapolis
North: From Toledo
WHERE CAN I PARK?
Free parking is available at select lots around the facility. Parking is not guaranteed. You may also park on surrounding side streets, where permitted. Please allow sufficient time to park, walk to venue and enter gates.
HOW DOES FRAZE PAVILION ACCOMMODATE SPECIAL NEEDS?
Facilities at Fraze Pavilion are wheelchair-accessible, with wheelchair seating available on Plaza, Orchestra, Lawn and Terrace levels. We offer a drop-off area on Isaac Prugh Way, east and west of the Pavilion, with limited handicapped parking on east and westbound Lincoln Park Boulevard. Space is available on a first-come, first-serve basis. If you have special needs, please let the ticket seller know when you purchase your tickets. For other accessibility issues, call (937) 296-3300 no less than seven days in advance of your visit.
CAN I BRING MY LAWN CHAIR TO SIT ON THE LAWN?
Lawn chairs, beach chairs and stadium seats are not permitted. Any chair with exposed metal, wood or plastic is not permitted. Back supports that do not elevate patrons off the ground, or contain exposed metal, wood or plastic may be brought into the facility. Blankets are recommended and encouraged!
WHAT DOES “GENERAL ADMISSION” MEAN?
Several concerts each summer are sold as General Admission, meaning all seating is unreserved and available on a “First Come, First Serve” basis. There are NO saving of seats, rows or blanket space associated with general admission seating. Your entire group must be in attendance to ensure sitting together or face foreiture of any “saved” seats.
CAN I BRING MY CAMERA, CAMCORDER OR TAPE RECORDER?
Camera policies vary from show to show. Many artists have policies prohibiting the use of cameras.
When the artist requests “no cameras”, no cameras of ANY type, including camera/cell phones, may be used. You will either need to check your camera at item check or return the camera to your car. Fraze Pavilion is required to enforce the no camera policy per the artist’s request.
If cameras are allowed, the icon shown on the right will be posted with the detailed concert information. Still image cameras are restricted to “point and shoot” types only, meaning cameras without interchangeable lenses. Single lens reflex (SLR), professional grade, video or cameras with zoom lenses exceeding 4x are prohibited. At no time are laser pointers allowed.
Fraze Pavilion has the right to make the determination on all cameras on behalf of the artists. Film or tape is subject to confiscation and becomes the property of the artist.
WHAT CAN I BRING TO FRAZE PAVILION?
You may bring blankets, binoculars, and food and beverages purchased at Ernie’s Concessions. Each guest may bring one factory sealed bottle of water. Due to Ohio State Law and local ordinances, patrons may only drink those alcoholic beverages served at Ernie’s. Fraze Pavilion reserves the right to refuse service to those audience members who are, or appear to be, intoxicated. You must be 21 years of age with proper identification to purchase alcohol. No other beverages or outside food, except those purchased at Ernie’s, are allowed in the pavilion. Beer and wine sales end approximately 30 minutes prior to the end of the show.
WHAT IS PROHIBITED AT FRAZE PAVILION?
For the safety and security of all guests, the following items are NOT permitted:
Weapons (including knives)
Firearms (unless permitted by applicable law)
Large bags/purses (size is limited to 12”x12”x6”)
Animals (except for service animals)
Personal beverage containers
Signs & Posters
Stadium seats with exposed metal, wood or plastic
Any other item deemed dangerous or inappropriate
All carry-in items including appropriate sized bags/purses are subject to search. Be aware that added security measures may slow down entry so please allow sufficient time prior to your arrival.
I HAVE A VALID OHIO CONCEALED HANDGUN LICENSE, MAY I TAKE MY HANDGUN INTO THE FRAZE PAVILION?
No. Under Ohio law, the Fraze Pavilion is classified as a government building, and pursuant to Ohio Revised Code section 2923.1212, no firearms are permitted to be taken into the Fraze Pavilion.
WHAT HAPPENS TO PROHIBITED ITEMS OR ITEMS LEFT BEHIND AFTER AN EVENT?
If you attend an event with a prohibited item, you have the choice to return the item to your vehicle or receive a claim check for the item. Claim checks must be redeemed at the Fraze Pavilion ticket office within 7 days of the event date. If you believe you left or lost an item at a Fraze event, you may contact us at (937) 296-3300. Fraze Pavilion is not responsible for lost or stolen items or items left unclaimed after 7 days of event date.
CAN I STAND DURING A CONCERT?
Depending on audience demographics and the type of event, standing during a concert may be accepted as normal. Many performers instruct Fraze Pavilion operation managers not to ask anyone to sit down during their performance. Each situation is handled on an individual basis. Fraze Pavilion reserves the right to ask disruptive patrons and those refusing to respect our rules to leave without a refund.
IS SMOKING ALLOWED?
For the comfort of our guests, smoking (including e-cigarettes) is not permitted in any amphitheater seating area, restrooms, or select park and sidewalk areas appropriately signed.
WHAT DOES IT COST TO RENT A FRAZE SEAT BACK?
Pre-order online to reserve your seat back and save! Order online in advance of show date for $10 each, or $12 on day of show. A limit of two (2) seat backs per person can be rented for the lawn area only. Seat backs are available for rent or pick-up when the gates open. Back supports that do not contain exposed metal, wood, or plastic, or elevate patrons off the ground may be brought into the facility. Seating areas are not covered and lawn and terrace seating may be wet.
PLEASE NOTE: Limited number of seat backs are available for rental at each show. Ticket to performance not included.
WHAT TIME SHOULD I GET TO FRAZE PAVILION?
Allow ample time for travel and parking. Free shows gates open 60 minutes prior to show time. For all other ticketed events, including $2 Tuesdays, $5 Fridays and Throwback Thursdays, gates open 90 minutes before show time. Most shows begin at 8 pm, with a few exceptions; and most FREE shows begin at 7:00 pm. Latecomers may be asked to wait for a break in the program before taking their seats. Please allow sufficient time upon arrival for carry-in item/bag screening.
AM I ALLOWED TO LEAVE THE PAVILION AND RE-ENTER LATER?
There is no re-entry to Fraze Pavilion during ticketed performances.
WHY ARE THE SIDEWALKS CLOSED AROUND THE PARK ON EVENT NIGHTS?
Sidewalks are closed on ticketed shows to ensure the safety of those guests with tickets to venue events and as a protection for the equipment trucks and buses parked along the sidewalk.
DOES FRAZE HAVE AN ATM MACHINE ON SITE?
Yes! For your convenience, an ATM is available adjacent to the Ticket Office at all Fraze Pavilion events.
WHEN CAN I PICK UP MY TICKETS IN WILL CALL?
Will call tickets are available for pick up AFTER 3:00 PM on the day of the event at the Fraze Pavilion ticket office. The person purchasing the tickets must be present and show picture I.D., the credit card used for making the purchase and the confirmation number.
DOES FRAZE PAVILION HAVE A DISRUPTIVE PATRON POLICY?
As a courtesy to other guests, Fraze Pavilion reserves the right to ask disruptive patrons and those refusing to respect our rules to leave without a refund.
HOW SHOULD I DRESS FOR AN OUTDOOR CONCERT?
Informal attire is entirely appropriate and you may want to bring a sweater or light jacket as temperatures cool later in the evening. Comfortable footwear is a good idea for the walk to and from the parking area.
WHERE MAY I REDEEM MY FRAZE PAVILION GIFT CERTIFICATE?
Fraze Gift Certificates can be redeemed at Fraze FanFare store or the Fraze Pavilion Ticket Office during normal business hours.
I’M IN A BAND, HOW DO I GET OUR INFORMATION TO FRAZE FOR CONSIDERATION?
Fraze Pavilion accepts artist/band promotional material January through March and October through December. Please send a press kit including biography, song list, CD and/or DVD to:
695 Lincoln Park Boulevard
Kettering, OH 45429
Please note any material received will not be returned.
WHAT HOTEL ACCOMMODATIONS ARE LOCATED NEAR FRAZE PAVILION?
A variety of hotels are located within 15 minutes of Fraze Pavilion:
1414 South Patterson Boulevard
Dayton, Ohio 45409
Holiday Inn Express
Hotel & Suites
5655 Wilmington Pike
Centerville, Ohio 45459
(937) 424-5758 fax
Holiday Inn Express
Hotel & Suites – Dayton/South I-675
7701 Washington Village Drive
Dayton, Ohio 45459
DoubleTree Guest Suites – Dayton
300 Prestige Place
Dayton, Ohio 45342
(937) 436-2886 (fax)
Crowne Plaza – Dayton
33 East 5th Street
Dayton, Ohio 45402
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